TRU Tele-Care
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TRU Tele-Care
TRU Tele-Care helps you stay closely connected to your care team, offering guidance, reassurance, and support right from home.
Using simple, secure technology, Tele-Care allows TRU to remain present between visits — helping families feel less alone and more confident day to day.
Remote Patient Management
Staying connected can bring peace of mind — especially when symptoms change or questions arise. TRU provides mobile apps and tablets that make communication easier for patients, caregivers, and providers, helping everyone stay informed and aligned.
With Remote Patient Management, patients and families can:
- Share updates and receive gentle reminders without extra appointments
- Stay connected to the care team without needing to travel
- Send information securely so concerns can be addressed early
Custom Clinical Pathways
You don’t have to know what to watch for — we help guide the way. Patients answer questions in disease-specific clinical pathways, customizable to each patient so that questions, alerts, and educational materials are supportive of and targeted to each individual.
Responses help the care team notice changes early and respond quickly, so small concerns don’t become bigger worries.
Virtual Monitoring and Provider Visits
Sometimes the most meaningful support happens without leaving home.
TRU Tele-Care facilitates daily virtual monitoring and interaction between the patient and a TRU nurse and/or provider and allows clinical staff to respond immediately to any concerning data points with a video call. This virtual care approach is aligned with TRU’s philosophy of enabling patients to remain comfortably in their homes or the facilities where they reside while receiving the care they require. The platform also facilitates visits between TRU’s Tele-Care patients, specialists, and remote family members.
Virtual visits help you:
- Remain comfortably at home while receiving ongoing care
- Include specialists or family members from other locations when helpful
TRU Immediate Nurse Access (TINA)
Middle-of-the-night questions. Sudden changes. Moments of uncertainty. TINA provides 24/7 connection to nurses at our TRU Tele-Care Center through secure phone calls, video calls, and text messaging—all accessible with just one tap. This service offers peace of mind by reducing wait times and enabling real-time communication for better symptom management. Families often say having TINA is like having a nurse in the home, always ready to help.
With TINA, you can:
- Schedule video meetings with your care team and family members
- Receive check-ins, reminders, and questionnaires from your nurse
- Access educational videos and resources
- Send images securely to your care team
TINA is more than technology — it’s knowing a caring professional is always within reach.
Frequently Asked Questions
No. TRU provides tablets and mobile apps when needed. A team member helps you learn how to use them.
Yes. Monitoring occurs daily, and TINA offers 24-hour access to a nurse for urgent concerns.
Yes. The platform allows secure video meetings with your providers, specialists, and loved ones.
No. Tele-Care complements your regular visits. Your team decides with you which format best fits your needs.