Make a Referral to TRU Community Care
Make a Referral to TRU Community Care
Referrals often happen during uncertain or emotional moments—for patients, families, and care teams alike. You don’t need to have all the answers before reaching out. At TRU Community Care, we make the referral process simple, supportive, and compassionate.
Referring someone to TRU Community Care is more than a formality—it’s the beginning of comfort-focused care. Our team works closely with clinicians, facilities, patients, and families to ensure timely, coordinated care that honors each person’s dignity, goals, and changing needs.
Anyone can start a referral. We welcome referrals from:
- Hospitals, clinics, and healthcare providers
- Assisted living, skilled nursing, and community partners
- Patients and family members directly.
TRU Community Care offers a full continuum of care. Our intake team helps guide each referral with clarity and compassion.
- Hospice referral for comfort-focused end-of-life care and symptom support. We’ll walk you through the hospice referral process step by step.
- Palliative care referral for people living with serious illness who need symptom relief, care coordination, and added support. If you’re looking to refer a patient to palliative care, we help make the next steps clear and reassuring.
- PACE referral for seniors who want to remain safely at home while receiving comprehensive medical and social care. We’ll explain the TRU PACE program eligibility and referral requirements.
- Grief support services for individuals and families coping with loss.
- Memory care services for dementia and Alzheimer’s support. If you’re wondering how to refer someone to memory care services, our team will guide you through available options.
Our intake team will help determine the most appropriate service based on the referral.
What Happens After Referral
Once a referral is received, our team will:
- Review clinical information and eligibility
- Contact the patient or family to explain options and next steps
- Provide a same-day review for urgent needs when possible
Questions or Urgent Referrals
If something feels time-sensitive, please call—we’re here to help. Our intake team is available to guide urgent referrals with compassion, clarity, and responsiveness.
Frequently Asked Questions
Yes. Families can make a referral themselves, and we’ll walk you through the process with care.
Often the same day. Timing depends on urgency, information received, and coverage.
No. A referral starts a conversation and an eligibility review. The patient always chooses whether to enroll.
Yes. We work closely with physicians, hospitals, and facilities to ensure continuity of care.
That’s okay. A referral is about exploring options, not making a commitment. We’ll walk you through what’s available and help you decide together.
You can call our intake team directly. We’ll guide you through the referral process for dementia and Alzheimer’s care.